The Ultimate Online Customer Service Guide How to Connect with your Customers to Sell More by Marsha Collier (z-lib.org)

書籍內容簡介

cintro.indd 12 11/20/10 11:10:20 AM THE ULTIMATE GUIDE CUSTOMER SERVICE How to Connect with Your Customers to SELL MORE! MARSHA COLLIER John Wiley & Sons, Inc. ffirs.indd i 11/20/10 11:12:04 AM Copyright 穢 2011 by Collier Advertising and Promotion, Inc., and Marsha Collier. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by…