The handbook of comunication skills - Hargie

書籍內容簡介

The handbook of communication skills The Handbook of Communication Skills is recognised as one of the core texts in the 麍ld of communication. This thoroughly revised and updated third edition arrives at a time of considerable growing interest in this area, with recent research showing the importance of communication skills for success in many walks of life. The book? core principle, that interpersonal communication can be conceptualised as a form of skilled activity, is examined in detail and…